Introduction & Scope
Welcome to 23tbajee. We understand how important your personal data is to you. This Privacy Policy explains what information 23tbajee collects, why we collect it, how it is stored, and what measures we take to keep it safe.
This policy applies to the 23tbajee website (https://23tbajee.net), mobile app, and all of our services. By using any 23tbajee service, you are considered to have accepted this Privacy Policy. Please read it carefully.
We believe privacy is a fundamental right. That's why 23tbajee never sells your data, shares it with advertisers, or uses it for anything beyond what's necessary.
In short: Your information is used solely to provide you with a better experience — nothing more.
What Information We Collect
23tbajee collects different types of information depending on the situation. Full details are outlined below.
Information Collected Directly from You
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Name & Date of Birth | At the time of registration | Identity Verification & Age Confirmation |
| Email & Mobile Number | At the time of registration | Communication & Account Security |
| National ID / Passport | During KYC Verification | Legal Identity Verification |
| Payment Information (Mobile Number) | During Deposit/Withdrawal | Transaction Processing |
| Address & Location | During KYC Verification | Regulatory Compliance |
Automatically Collected Information
- IP Address & Device Information (Model, Operating System)
- Browser Type & Language Settings
- Site visits, pages viewed, and click behaviour
- Betting History & Transaction Records
- Cookies & Session Data (see Section 5 for details)
We never store your password, full bank account number, or card number. Payment details are always encrypted and masked.
How We Use Your Information
23tbajee uses your information solely for the purposes listed below. Your data is never used for any other reason.
- Account Management: To manage your registration, login, and profile.
- Identity Verification: To complete the KYC process and verify your age.
- Transaction Processing: To process deposits, withdrawals, and bonus payments.
- Customer Support: To resolve your issues and answer your questions.
- Security: To detect and prevent fraud, forgery, and unauthorized access.
- Legal Obligation: To meet the requirements of regulatory authorities.
- Service Improvement: To analyze your usage patterns and improve the platform.
- Contact: To send important updates, security alerts, and account notifications.
Marketing Communications: 23tbajee may send you promotional messages, but only with your consent. You can withdraw that consent at any time.
Cookies & Tracking Technologies
23tbajee uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
Cookie Type
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which parts of the site are used most — fully anonymized.
- Security Cookies: Used to prevent fraudulent login attempts.
You can disable non-essential cookies at any time through your browser settings. Keep in mind that doing so may limit certain features of the site.
Local Storage: 23tbajee may also use your browser's local storage in some cases — this stays entirely on your device and is never sent to our servers.
Security Measures
23tbajee follows the highest industry standards to protect your data. Our security infrastructure is continuously updated and tested.
- TLS 1.3 / 256-bit SSL: All data transmissions are secured with robust encryption.
- PCI DSS Compliance: Payment information is stored in compliance with international payment card industry security standards.
- Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
- Firewall & DDoS Protection: Server-level protection against cyber attacks.
- Regular Security Audits: Regular system audits conducted by third-party security experts.
- Data Masking: Sensitive data is masked even within internal systems.
- Encrypted Backups: All data backups are encrypted and stored in secure locations.
No system is 100% impenetrable. That's why you should keep a strong password, change it regularly, and never share it with anyone. If you notice any suspicious activity, let us know immediately.
Your Rights
23tbajee respects your data rights. You can exercise any of the following rights at any time.
To exercise these rights support@23tbajee.netto email us. We will respond to your request within 30 days.
Data Retention Period
23tbajee does not retain your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and business purposes.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 Years | Financial Regulations & Audit Requirements |
| KYC Documents | 5 years after the relationship ends | Anti-Money Laundering Law |
| Customer Service Records | 3 Years | For Dispute Resolution |
| Cookies Data | Up to 1 Year | Session & Preference Management |
| Marketing Consent Records | 3 years after consent is withdrawn | Evidence Retention |
Once the retention period expires, your data is securely deleted or anonymized.
Minor Protection
23tbajee strictly prohibits access to its services by anyone under the age of 18. Our platform is for adults only.
- Date of birth is verified at the time of registration.
- Proof of age is verified during the KYC process.
- We never knowingly collect information from minors.
- If we discover that a minor has opened an account, it will be closed and all associated data deleted immediately.
If you are aware of a minor using 23tbajee, please support@23tbajee.netto notify us.
Policy Changes & Updates
23tbajee reserves the right to update this Privacy Policy as needed. Changes may be made in response to legal requirements, new technologies, or business needs.
- You will be notified of any significant changes via email or an on-site notice.
- Each version includes a "Last Updated" date.
- Continued use of the site after any changes will be considered acceptance of the updated policy.
- You can contact us at any time to request a previous version.
Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact 23tbajee. Our Data Protection Team is always ready to help.
Email: support@23tbajee.net
Response Time: Within 48 Business Hours
Data Rights Request: Completed Within 30 Days
If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country. This is your legal right, and 23tbajee fully respects it.