23tbajee's Terms & Conditions —
Transparency Is Our Foundation

These Terms and Conditions ("Terms") govern the use of the 23tbajee website and platform. By registering with 23tbajee or using this platform in any capacity, you are deemed to have accepted these Terms.

In these Terms, "we", "us", or "23tbajee" refers to the 23tbajee platform and its operating entity. "You" or "user" refers to any registered or unregistered visitor who accesses this platform.

Key Definitions

• "Bet" refers to any bet placed on any event on the 23tbajee platform.
• "Account" refers to your personal account registered with 23tbajee.
• "Balance" refers to the total funds held in your account.
• "Bonus" refers to any promotional offer or reward provided by 23tbajee.

You must be at least 18 years old to open an account with 23tbajee. Use of this platform by minors is strictly prohibited. We may request a copy of your ID at any time for age verification purposes.

Each user may only create one account. Multiple accounts are strictly prohibited. If discovered, all associated accounts will be terminated and balances may be forfeited.

Registration Terms

• You must provide accurate and truthful information at the time of registration.
• Email address and mobile number verification are mandatory.
• It is the user's responsibility to keep their account password confidential.
• Registering under someone else's identity is not permitted.
• Accounts cannot be opened under a corporate or business name.

As part of KYC (Know Your Customer) verification, 23tbajee may request a copy of your national ID, passport, or driving license at any time. Failure to provide this information may result in account restrictions.

Before placing a bet on 23tbajee, please read the rules for the relevant event carefully. Once a bet is confirmed, it generally cannot be cancelled or changed — however, if a cash-out option is available, the bet may be closed under the applicable terms.

General Betting Rules

• The minimum bet amount will be stated separately for each event.
• Maximum bet amounts are set by 23tbajee and are subject to change at any time.
• If incorrect odds are displayed due to a technical error, 23tbajee reserves the right to void the affected bets.
• In the event of a match being abandoned or postponed, bets will be settled in accordance with 23tbajee's own rules.
• In live betting, odds can change at any moment.

Prohibited Activities

• Match fixing or any form of fraud.
• Abusing bonuses or using multiple accounts to gain unfair advantages.
• Placing bets using automated software or bots.
• Using another person's account.

23tbajee supports Bangladesh's most widely used mobile banking services — Mobile Pay, Nagad, and Rocket. Deposits are usually credited to your account instantly.

Deposit Rules

• Minimum deposit amount is ৳500.
• You must use the correct reference number when making a deposit.
• Deposits from third-party accounts are not accepted.
• Suspicious deposits may be held pending verification.

Withdrawal Rules

• Minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made to a registered payment method.
• KYC verification is mandatory for your first withdrawal.
• Withdrawals are typically processed within 24 to 72 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.

23tbajee offers a range of bonuses and promotional offers — including welcome bonuses, reload bonuses, cashback, and special event bonuses. Each bonus comes with its own terms, which are clearly communicated at the time of the offer.

General Bonus Terms

• To withdraw bonus funds, you must first meet the specified wagering requirements.
• The welcome bonus can only be claimed once per user.
• Bonus claim periods are generally 7 to 30 days — refer to the date specified in the offer.
• Bonus funds may not be available for use on all bet types — restrictions may apply to certain events or markets.
• If bonus abuse is confirmed, the bonus and any associated winnings will be forfeited.

23tbajee takes responsible gaming seriously. We believe betting is a form of entertainment — not a source of income — and should never become an addiction.

Our Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Decide in advance how much you want to bet within a given period.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Take a break lasting anywhere from 24 hours to 30 days.
• Reality Check: Regularly review your betting history and spending.

If you are experiencing any issues related to betting, please reach out to our support team or Responsible Gaming page to get in touch.

Protecting your personal information is one of 23tbajee's core responsibilities. We never sell your data to third parties. For more details, please visit our Privacy Policy Read.

• All data transmissions are secured with 256-bit SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Your information is used solely for platform operations.
• Information may be disclosed to authorities when required by law.

23tbajee reserves the right to suspend or permanently close any account at any time for the following reasons.

• If there is evidence of a terms violation or fraudulent activity.
• If there is reason to suspect that registration was completed using incorrect or false information.
• If there is evidence of multiple accounts being operated.
• If there is suspicion of money laundering or any other illegal activity.
• By order of a court or regulatory authority.

If you have a dispute regarding any bet or transaction, please contact our customer support team first. We aim to resolve most issues within 72 hours.

• Complaints must be submitted within 30 days of the relevant incident.
• Complaints must include the user ID, event details, and a clear description of the issue.
• If a resolution is not reached through customer support, the matter will be escalated to a higher department.
• Final decisions will be made by 23tbajee's own adjudication panel.

23tbajee reserves the right to modify, amend, or remove these Terms at any time. For significant changes, advance notice will be provided via the registered email or SMS.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. If you do not agree to the new Terms, please contact us to close your account.